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How to join

You sign up as a member by entering the terms of use, consent to the privacy policy, and a certain form of subscription through the [Membership Registration] menu, and you can use the service for free as soon as you sign up.
You do not have to enter all the information you need to enter when placing an order. You can always participate in joint purchases and auction events. You can participate in events and various discount events for members.

How to order

Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.

Payment

- NITID provides electronic payment systems.

- Please check if there are any errors, such as the name of the depositor, the bank, and the deposit amount before making a deposit without a bankbook because any errors made makes the confirmation of purchase difficult.

- When ordering without a bankbook, the purchase is automatically canceled if the payment is not made within 3 days from the order date.

- A cash receipt can be issued upon the customer’s request after they have received the product.

Shipping

Shipping Method : Parcel Service
Shipping Area : A Region.
Shipping Rate : Overseas Shipping: Shipment fee will be charged differently depending on the ordered items’ weight.
Delivery Time : 3 - 7 days
[ DELIVERY ]
Starts after payment is completed and takes 2-5 days to ship
(excluding weekends and public holidays).
· Delivery may be slightly delayed if there is a rush of orders, production delays, or yarn import problems. In this case, we will try to notify you as soon as possible through the product inquiry bulletin board and product page.

[ PAYMENT ]
Nitid Buy has an electronic payment system.
When making a deposit without a bankbook, if there is an error in the name of the designated depositor, bank, or deposit amount, it may be difficult to confirm, so please check before depositing.
When ordering without a bankbook, if payment is not made within 3 days from the order date, it will be automatically canceled.
· A cash receipt is issued upon customer request after receiving the product.

[ C/S ]
· All inquiries can be made through the Q&A bulletin board of www.nitidby.com or 070-8656-8885.
· Before wearing the product, please note that the characteristics of each material and washing method are not reasons for defects.
· In the case of a defective product, you must submit it within 7 days of receiving the product in order to exchange it.

Returns & Exchanges

· You can apply for exchange/return from the My Page menu within 7 days of receiving the product.
· For simple change of mind exchanges/returns, you must pay the round-trip shipping fee.

[If exchange or return is not possible]
· If the exchange/return period has been exceeded.
· In case the product value is deformed due to wear, such as material sagging or tearing.
· If the product is intentionally damaged.
Final inspection of product condition prior to shipment.
If intentionality is confirmed, it will be returned.
· In case of contamination or odor.
Please note that if you send a product that is deformed from wearing, contaminated, or has perfume smell (applicable to fabric softener sprayed on), it will be returned.
· Returns may be restricted if collection is delayed due to reasons attributable to the customer.

Refunds

The refund will be made after checking the returned product.

Other

Pending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.

Requirements:
If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”

Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.

02-535-2963

MON-FRI PM 14:00 ~ PM 18:00 SAT.SUN.HOLIDAY CLOSED

신한은행 140-007-599348 예금주 : 제이앤포

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